2024. 06. 10. | Teljes munkaidõ | Debrecen | JUJURClass service; Identify and escalate priority or unresolved issues to appropriate internal teams; Route calls to the appropriate resources when necessary and document all customer interaction information according to standard operating procedures; Identify, troubleshoot, and communicate emerging trends
Nézze később2024. 06. 10. | Teljes munkaidõ | Debrecen | transcosmos TCISAnd troubleshooting system and hardware related issues in a fast-paced, highly demanding and rewarding environment in Dutch and English languages . Key Duties Manage incoming phone calls, emails and cases. Assisting customers with billing and contract related requests. Educating customers and answering general
Nézze később2024. 06. 10. | Teljes munkaidõ | Debrecen | BT GroupOn troubleshooting calls with internal and external technical teams. Keeping up to date with the latest development of communications technologies, in particular where related to Cisco Providing training and consultancy where appropriate Requirements Soft skills Ability to meet the customers’ needs in line
Nézze később2024. 06. 07. | Teljes munkaidõ | Debrecen | BT GroupWhat you’ll be doing Initiate and lead Business Critical Incident Management calls (Bridge calls), gathering required resources to remediate the issue as quickly as possible. Aid troubleshooting - asking obvious questions to technical engineers to aid service restoration. Provide business impact
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